Welcome to Machranga Book Shop! Before using our website and services, please read and understand the following terms and conditions. By accessing or using our platform, you agree to comply with and be bound by these terms.

Product Availability and Delivery: 

a. We strive to maintain accurate and up-to-date inventory information. However, product availability is subject to change without notice. In the event that an item you ordered is out of stock or unavailable, we will notify you promptly and offer a suitable alternative or a refund. 

b. Our estimated delivery time inside Dhaka within 5 days and outside Dhaka within 10 days, depending on your location. Please note that delivery times may vary due to unforeseen circumstances such as weather conditions, public holidays, or other factors beyond our control. 

c. We will make every effort to ensure timely delivery of your order. However, we are not liable for any delays caused by third-party shipping providers.

Order Placement and Payment: 

a. When placing an order, ensure that all the information provided, including shipping address and contact details, is accurate and complete. 

b. All prices displayed on our website are in the local currency and inclusive of applicable taxes, unless otherwise stated. 

c. Payment for your order can be made using the available payment methods on our website. We utilize secure payment gateways to protect your financial information.

Refunds and Returns: 

a. If you receive a damaged or defective item, please contact our customer support within 48 hours of receiving the order. We will guide you through the return process and provide a replacement or refund. 

b. Refunds for returned items may take 7 to 10 days to process from the date we receive the returned product. The refund will be issued using the original payment method unless otherwise agreed upon. 

c. We reserve the right to assess the condition of the returned item before approving a refund or replacement.

Intellectual Property: 

a. All content and materials available on our website, including but not limited to text, graphics, logos, images, and software, are the property of Machranga Book Shop or its licensors and are protected by copyright and intellectual property laws. 

b. You may not reproduce, distribute, modify, or create derivative works from any of the content on our website without prior written permission from Machranga Book Shop.

Privacy and Data Protection: 

a. We are committed to protecting your privacy and handling your personal information securely. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your data.

Limitation of Liability: 

a. Machranga Book Shop and its affiliates shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our website or services. 

b. We make no warranties or representations regarding the accuracy, reliability, or completeness of the information provided on our website.

Amendments and Modifications: 

a. We reserve the right to modify or amend these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically.

By using Machranga Book Shop, you acknowledge and agree to these terms and conditions. If you do not agree with any part of these terms, please refrain from using our services. If you have any questions or concerns, please contact our customer support for assistance.